In our quality review, we found that the opinions on the quality of their products varied. Overall, Mint & Lily is appreciated for their quality, design, and commitment to customer satisfaction. Customer service is efficient, although the brand does not respond to negative reviews on Trustpilot. Returns and refunds are flexible, but personalized items cannot be returned. Shipping is generally fast and well-presented, but some customers desire more detailed tracking information. The pricing is considered affordable and a good value for money, although there have been instances where advertised discounts were not applied. The sizing information provided is comprehensive, allowing customers to make informed choices. The quality of their products is generally praised, with some customers reporting durability issues but many others satisfied with the sturdy and elegant jewelry. Overall, Mint & Lily receives a solid 4-star rating. While they are not accredited by the Better Business Bureau ( BBB), the brand enjoys positive customer reviews and ratings on their website, as well as on external platforms like Trustpilot and Sitejabber. Mint & Lily also hold high ethical standards, refraining from buying fake reviews to inflate their reputation.
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